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GRANDCENTRAL: SERVICENOW BENEFITS, FASTER SETUP AND ROI

GrandCentral (GC) is designed for organizations looking to adopt the operational efficiencies of the Now Platform, while reducing the initial cost outlay and time-consuming configurations of the full enterprise platform. Fully Managed offers a pre-configured instance that removes the guesswork and gets you set up quickly, while also providing valuable administration services to keep things running smoothly.

WE HELP YOU GET STARTED WITH SERVICENOW

GrandCentral offers out-of-the-box ITSM, ITBM, ITOM, ITAM, CSM, FSM, and HRSD ServiceNow modules, enabling your organization to unlock the full value of ServiceNow, faster.

Realize the benefits of experience. With over 300 successful ServiceNow implementations, Fully Managed is an Elite level ServiceNow partner recognized for its expertise and professional services team.

We Keep You on the Path to Success

GrandCentral makes it easy for your organization to get on the path to workflow automation and digital transformation success. We also help you stay on that path with administration, development and advisory support from the Fully Managed team of ServiceNow experts.

SERVICENOW-AS-A-SERVICE

Eliminates the burden of upgrades and maintenance and allows you to focus on operational efficiencies.

TURN-KEY IMPLEMENTATIONS

Leverage pre-configured modules to drastically reduce implementation time (weeks, not years).

LOW COST OF ENTRY

Realize the benefits of ServiceNow workflow automation without the big budget commitment of a full enterprise deployment.

SCALABLE

Start small and grow. Easily migrate to your own ServiceNow instance as your needs evolve and mature.

GrandCentral out-of-the-box modules

IT Service Management (ITSM)

Transform how you deliver IT services and gain valuable insights that assist with risk management and budget optimization. Fully Managed and ServiceNow can help you vastly improve the impact, speed and delivery of IT, improving productivity and creating amazing support experiences for your team.

IT Operations Management (ITOM)

Visibility into infrastructure and applications gives you a clear picture of IT services and overall performance, helping you optimize spend. Fully Managed and ServiceNow can help you track and maintain service performance - moving IT from reactive problem-solving to proactive issue prevention, using operational intelligence and machine learning.

IT Business Management (ITBM)

Become more agile and create better business outcomes. Fully Managed and ServiceNow can help you realize more value by tracking progress and assessing IT investments – giving you the ability to adapt and scale when necessary, reallocating resources as priorities shift.

IT Asset Management (ITAM)

Modernize and automate IT by optimizing all software, hardware and cloud assets on one platform. Fully Managed and ServiceNow can help you get a complete view of IT assets, bring teams together to manage resources, save money and reduce IT compliance risk.

Customer Service Management (CSM)

Gain loyalty and create efficiency by making customer service flow. Eliminate silos and get departments working together to resolve customer issues. Enable customers to solve issues themselves with AI-driven tools. Provide a seamless experience from issue to resolution with Customer Service Management (CSM) powered by ServiceNow. Bring front, middle, and back offices together and connect teams to boost efficiency and knowledge sharing.

Field Service Management (FSM)

Connect field service with other teams and mobile tools to quickly respond to and prevent issues. Boosting customer satisfaction with efficient management by making sure work is completed the first time, maximizing uptime, and improving efficiency.

HR Service Delivery (HRSD)

Improve productivity by streamlining the employee service experience with intelligent workflows. Deliver the right experience to employees anywhere by simplifying the access to services, enabling productivity, and optimizing service delivery.

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GrandCentral Flysheet

It's up to you how GrandCentral works best for your business. Whether it's processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM to CSM and HR, we’ve got the flexibility and features to fit any organization.

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Managed ServiceNow, it is right for me?

Learn how an out-of-the-box, managed instance may be what you need to leverage the power of the NOW Platform without the hefty investment and commitment.

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Looking to get the operational efficiencies from ServiceNow out-of-the-box?

GRANDCENTRAL: SERVICENOW BENEFITS, FASTER SETUP AND ROI

WE HELP YOU GET STARTED WITH SERVICENOW

We Keep You on the Path to Success

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