GRANDCENTRAL: SERVICENOW-AS-A-SERVICE

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WE DON’T JUST FOLLOW BEST PRACTICES – WE CREATE THEM​

GrandCentral (GC) is a multi-tenant instance of ServiceNow designed for organizations looking to adopt the operational efficiencies of the Now Platform, while reducing the costly and time consuming initial configurations and on-going maintenance of the platform. GC offers pre-configured ITSM, ITBM, ITOM and CSM ServiceNow modules, enabling organization to unlock the full value of ServiceNow-faster.

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GrandCentral Solutions

IT Service Management​​


Transform the speed and delivery of IT using a single cloud platform to provide quick resolutions and increased productivity​​.
 

Available in Standard and Pro

IT Operations Management​

Set the foundation for digital success with AIOps. Understand the current state of your infrastructure, assets, vulnerabilities, and risks. ​
 

IT Business Management​​

Run your IT department like a business. Get visibility and insight into your project and application portfolio. Redirect spend and accelerate time to value.

Customer Service Management​​

Intelligently fix problems before customers know they have them and drive actions to instantly resolve common requests.​​​
 

Available in Standard and Pro

Realize the benefits of experience. With over 300 successful ServiceNow implementations, Fully Managed is a recognized strategic partner and "MSP of choice" for ServiceNow.

GRANDCENTRAL BENEFITS

  • Fully Managed ServiceNow-as-a-Service: Eliminates the burden of upgrades and maintenance and allows you to focus on operational efficiencies.
  • Near turn-key Implementation: Leverage pre-configured ITSM, CSM, ITOM and ITBM modules to drastically reduce implementation time (weeks, not years).
  • Low Cost of Entry: Eliminate ServiceNow production and non-production instance fees as well as the need to hire full-time ServiceNow Administrators. ​
  • ​Scalable Implementations: Easily migrate to a dedicated ServiceNow instance as your needs evolve and mature. 

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WHAT CAN GRANDCENTRAL​ DO FOR YOU?​

  • ​Pre-configured ITSM, CSM, ITBM, and ITOM modules based on industry and ITIL best practices
  • Go-live in weeks, not months or years​
  • Process improvement & design through business process consulting​
  • Automated workflows and operational visibility​
  • Increased employee and customer satisfaction productivity​
  • ​IT Project tracking and visibility ​
  • Self-service portals with integrated service catalogue and knowledge base ​
  • Migrate into your own instance of ServiceNow if you outgrow ours (without loss of data)​​

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POWERED BY THE SERVICENOW PLATFORM.

POWERED BY THE SERVICENOW PLATFORM.

BUILT TO GIVE YOU PEACE OF MIND.​

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GET STARTED WITH FULLY MANAGED!

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