Laptops for Africa - 1st Wave Delivered
1 month ago, Sharleen Oborowsky @ FM
Laptops for Africa: we did it!
The first of our Laptops for Africa has arrived in Kilimanjaro, Africa.
We are thrilled to have the opportunity to share our passion for getting "every day"...
Welcome, Apple.
3 months ago, Chris Day @ FM
Today is a another exciting day for the team at Fully Managed: we announced full support for Apple solutions within our managed services (technology support, management, monitoring, and...
Office 365 - Lync and SharePoint Online
4 months ago, Chris Day @ FM
We just completed our internal migration onto Lync Online and SharePoint Online, powered by Office 365. While we've been heavily involved with Office 365 since beta, and have migrated several...
Microsoft WPC 2011 Los Angeles Insights
6 months ago, Chris Day @ FM
On the morning of the Microsoft Worldwide Partner Conference 2011 in Los Angeles, CA, I reflect on our past year of partnership with Microsoft and how much has changed in such a short time. In 12...
Office 365: Game Changer
7 months ago, Chris Day @ FM
Microsoft will officially launch Office 365 on June 28 at an event in New York City. Hosted by Microsoft CEO Steve Ballmer, the show will kick off at 10AM local time (7AM PT) and be available via a...
Downtime is relative
8 months ago, Chris Day @ FM
Cloudy with a chance of thunder showers.
Over the past couple of weeks, we've seen a couple of significant system outages from some of the world's largest and most well-respected cloud providers:...
Office 365 Enterprise Plans
9 months ago, Chris Day @ FM
Office 365 is coming...
There is a lot of excitement building around the upcoming release of Office 365 for business. As I was reviewing the available enterprise options for Office 365 today, it...
Microsoft Releases Free BlackBerry Services
10 months ago, Chris Day @ FM
Huge News for BlackBerry Users
Microsoft today announced via e-mail to clients that the hosted Blackberry Enterprise Services (BES) for BPOS clients is now available immediately and costs $0. This...
The Importance of Microsoft Virtualization
10 months ago, Chris Day @ FM
Thanks Microsoft!
A couple of days ago we announced that Fully Managed™ had achieved our Gold level competency in Virtualization, and I'd like to personally thank Rob King of Microsoft for his...
Continuous Improvement with Kaizen
11 months ago, Chris Day @ FM
As a growing, successful IT support and consulting provider we are faced every day with an onslaught of new and exciting challenges. These challenges can be internal or external but they often...
Is Your Canadian Data Safe in the USA?
1 year ago, Chris Day @ FM
During the regular quarterly technology review meetings we hold with our clients, particularly when discussing backup solutions, the question around the storage of intellectual property (in this...
What Happened to HIT Business Solutions
1 year ago, Chris Day @ FM
I am pleased to announce that Edmonton, AB based HIT Business Solutions has joined the Fully Managed™ family effective Saturday, January 1st, 2011. The entire Fully Managed™ team is looking forward...
Microsoft Office 365 - Thoughts
1 year ago, Chris Day @ FM
Microsoft Announces Office 365
From the Microsoft News Center: Microsoft announces Office 365, a new service that brings familiar applications, including Office desktop software and Office Web...
What Happened to Pomarex
1 year ago, Chris Day @ FM
We are pleased to announce that Pomarex Solutions Inc. has joined the Fully Managed™ family effective Wednesday, September 1st, 2010. The entire Fully Managed™ team is looking forward to working...
The Power of Choice
1 year ago, Chris Day @ FM
One of the things I've been guilty of taking for granted lately is the power of choice. It's too easy, particularly in the world of IT, to become enamored with a particular technology and then...
Cloud Computing Offers Advantages for Small Business
1 year ago, Martin DesRosiers @ FM
I recently contributed a guest article to The Georgia Straight's online source www.straight.com talking about cloud computing and its benefits to small business environments. You can read the...
Predictions for Microsoft WPC 2010
1 year ago, Chris Day @ FM
We are just about to head out to the Microsoft Worldwide Partner Conference 2010 in Washington, DC and I thought I would share a few preemptive thoughts about what we can expect to see this year...
The Challenges of Being an Independent IT Consultant
1 year ago, Martin DesRosiers @ FM
I decided to write this post after recently being interview by Joel McKay who writes for Business in Vancouver on an article that they were publishing on a one-man IT operation and the pros and...
Branding Your IT Department
1 year ago, Martin DesRosiers @ FM
Throughout my lifetime I’ve had the opportunity of being a member of various sports teams including rep soccer and competitive amateur rugby. Looking back at these sporting experiences there is...
How We Engage with Clients
1 year ago, Martin DesRosiers @ FM
Within the SMB market space, technology management has evolved dramatically over the last 5 years. Historically, companies have added full-time resources to manage and maintain their IT...
Cloud Computing: The Boiling Frog
1 year ago, Chris Day @ FM
Puzzling title, you say? For anyone not familiar with the anecdote of the "boiling frog", the premise is that a frog placed in boiling water will immediately jump out but a frog placed in cold...
Recapping Microsoft's Partner Connect Tour
1 year ago, Mark Romic @ FM
Last Thursday, March 18th, Microsoft continued its Partner Connect Tour here in Vancouver at the Fairmont Waterfront as the second stop of a four-part tour across Canada. The Tour brought out a...
What I Learned at The Art of Marketing
1 year ago, Chris Day @ FM
Yesterday I attended “The Art of Marketing” at the Metro Convention Centre in Toronto. Over 1600 of Canada’s top marketers were present, all looking to learn something about the evolution of...
The Evolution of Outsourcing Relationships
1 year ago, Chris Day @ FM
I read a great article on on Crippling Mistakes IT Departments Make and it sparked the following thought:
There is an evolution happening in the outsourcing relationship between IT service...
What I Learned at Microsoft Hosting Days
1 year ago, Chris Day @ FM
I spent the day at the beautiful Loews Hotel Vogue in Montreal, QC for Microsoft Hosting Days. The room was filled with a variety of Microsoft partners including VARs, ISVs, Hosting Providers and...
Book Report - Get Smarter
1 year ago, Chris Day @ FM
I had the opportunity to read Seymour Schulich's "Get Smarter" en route (and back) from a recent HTG event in Canmore, AB. I gained a couple of interesting perspectives on life and business which...
Fully Managed™: Microsoft IMPACT Awards 2011 Win
1 month ago, Martin DesRosiers @ FM
This past Wednesday, November 30th 2011, marked the Microsoft IMPACT Awards for 2011 in Toronto. Chris Day and I attended this prestigious event which is put on by Microsoft Canada annually to...
The Foundations of Mission Control
4 months ago, Chris Day @ FM
At Fully Managed™, we have an incredible responsibility.
Our clients come to us because they want peace of mind. We are entrusted to handle sensitive data, monitor and maintain mission-critical...
Laptops for Africa - The Journey Begins
5 months ago, Sharleen Oborowsky @ FM
The journey of laptops to a better place in Kilimanjaro, Africa...
August marks an exciting month for us at Fully Managed™: the very first leg of the journey of a refurbished laptop computer from...
Office 365 Has Arrived
7 months ago, Chris Day @ FM
Welcome to Office 365
It's been an exciting morning so far at the worldwide press conference held in New York, NY! Today's Office 365 launch was laser focused on productivity plus collaboration as...
Mac, OSX Lion, iCloud and iOS5
7 months ago, Chris Day @ FM
Welcome, Mac.
Friday, June 10th, 2011 marked an interesting day for me: the day I became certain that supporting Apple systems will become a significant part of what we do at Fully Managed™.
Apple's...
Amazon Cloud Goes Down, Hard.
9 months ago, Chris Day @ FM
Well, Thursday April 21st marks an historic day in the history of cloud computing. Amazon Elastic Compute Cloud (EC2), one of the titans, the giants, the behemoths in cloud computing, sustained a...
The Importance of IT Strategy for SMB
10 months ago, Martin DesRosiers @ FM
My most recent blog post in The Georgia Straight focused on the topic of IT strategic planning for small business. At Fully Managed™, most new clients we encounter exhibit little to no signs of...
Windows Intune Launch
10 months ago, Chris Day @ FM
Windows Intune Released
We were featured last Wednesday at the Microsoft Management Summit in Las Vegas, NV as part of the Windows Intune launch. For those of you who don't know about Windows...
CDN Feature in Feb 2011
10 months ago, Chris Day @ FM
Thanks to Computer Dealer News (CDN) for their "Companies to Watch" post in the January/February 2011 issue. The only thing I noticed is "Piece of Mind" rather than what we actually create for our...
Avoiding Risk with Managed Services
1 year ago, Chris Day @ FM
One of the things we talk about a lot when engaging with new prospects in Vancouver or Edmonton for the first time is the "three pillars" of Managed Services: Value, Performance & Risk. These...
The Importance of Service Management
1 year ago, Chris Day @ FM
As an IT service provider, we are in the business of managing a huge volume of technology systems on behalf of our clients. We are pleased to announce that we have recently added two key roles...
Why Work for a Managed Services Provider?
1 year ago, Martin DesRosiers @ FM
Have you ever wondered what it’s like working for a MSP? I often get asked this question by contacts in the industry who are submersed in a corporate IT environment managing a single network....
Customer service through social media platforms; the good and the bad
1 year ago, Martin DesRosiers @ FM
In this day and age, a lot of companies that contain a customer service ‘arm’ are starting to leverage nontraditional means of servicing their customers. Social media has provided companies...
Digital Marketing Optimization: Effective Social Media and Web Presence
1 year ago, Martin DesRosiers @ FM
My most recent guest article on The Georgia Straight's online source www.straight.com discusses Digital Marketing Optimization in particular social media and your web presence. You can read the...
Blackberry, iPhone, Android Mobile Devices
1 year ago, Martin DesRosiers @ FM
I recently contributed another guest article to The Georgia Straight's online source www.straight.com talking about mobile devices for business users. You can read the full text below:
With...
Microsoft WPC 2010 Thoughts & Review
1 year ago, Chris Day @ FM
After a whirlwind week in Washington, DC for the Microsoft Worldwide Partner Conference (WPC) 2010, here are a couple of the key takeaways from the event:
My Predictions
I was pretty close in my...
Seven Ways to Create Moments of Magic
1 year ago, Chris Day @ FM
I had the opportunity to attend an EO (Entrepreneurs' Organization) event today where Shep Hyken (who also looks like Bruce Willis) was speaking about creating "Moments of Magic" for your...
Apple iPad: Thoughts and 5 Fantastic Uses
1 year ago, Chris Day @ FM
With the release today of the iPad in Canada, I thought I would write up a quick post to let my fellow Vancouver peers (and beyond) learn from the first three weeks I've spent with my iPad. Yes,...
The Golden Circle
1 year ago, Chris Day @ FM
This is a fantastic 18 minute presentation by Simon Sinek (thanks to Brad Bartsch for the link) for an inspirational model for leadership called the "Golden Circle". This explains why knowing your...
Inbox Zero - Part 1
1 year ago, Chris Day @ FM
Do you struggle with a cluttered inbox?
In a nutshell, Inbox Zero is the concept that you can quite happily operate with literally nothing in your e-mail inbox. There are many ways you can achieve...
Google Apps or Microsoft Online Services
1 year ago, Chris Day @ FM
I've been thinking a lot lately about the future of online messaging and collaboration cloud-based / software-plus-services / software-as-a-service solutions and how things might play out in the...
Microsoft Exchange Online Dominates On-Premise
1 year ago, Chris Day @ FM
I recently had the opportunity to work through a scenario with one of our Vancouver-based clients who was allured by the recently announced move by RIM to make Blackberry Enterprise Server...
Anything But the White Box
1 year ago, Martin DesRosiers @ FM
With hardware costs being at an all-time low, you are presented with a variety of options and vendors when looking for a new laptop, desktop, or server. Consumers tend to focus on the sticker price...
Book Report - Getting to Yes
1 year ago, Chris Day @ FM
Negotiating Agreements Without Giving In, 2nd Edition
by Roger Fisher and William Ury and Bruce Patton of the Harvard Negotiation Project (for the 2nd edition)
This book was an interesting read,...
Don't Believe the Foursquare Hype
1 year ago, Mark Romic @ FM
For those who know me, I spend a lot of my time keeping up with online trends. With so many new sites sprouting up seemingly overnight it’s not easy keeping up, that’s for sure. The...
