Managed IT

We manage technology so you can focus on running your business.
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Supporting the Technology that Supports your Business

Consistent, quality IT solutions and services are critical for supporting your business, team, and customers. With the right outsourced IT partner, you can focus on doing what you do best – running your business.

Whether you need a fully outsourced IT department or want to extend your in-house team's capabilities, we have a solution to meet your needs. We invest in the industry's best tools (so you don't have to) and help you proactively monitor and manage your IT environment – maximizing uptime and minimizing risk. We also make it easy and convenient to access the IT support and services you subscribe to, with a unique interactive portal

With predictable and consistent IT costs, strategic technology road maps, and a proactive account management team, Fully Managed can help your company digitally transform how it does business.

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Choose your Solution

FM Elite
We are your IT Department. 

Take advantage of everything Fully Managed can offer your business with proactive IT services and unlimited technical support, including our innovative FMX portal. Have peace of mind that our team of technical experts is supporting all you do.

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FM Professional
Defined Support Model. 

You still get the technology peace of mind and proactive IT services Fully Managed offers (including access to our innovative FMX portal), but you choose a defined block of support hours that suits your organizational needs.

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FM Select
Co-Managed IT. 

Pick and choose which Fully Managed IT services you need to complement in-house IT and provide added technology bench strength to support business-critical functions.

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Our Services

Managed Security
Fully Managed provides a comprehensive package of security measures designed to keep your organization safe from cyber threats. Our integrated Anti-Virus, Windows Operating System and 3rd Party Application Patching solution allows our Network Operations Center to monitor, manage and update deployed devices actively.
  • Managed Backup provides ongoing, monitored protection for your critical data. Complete Disaster Recovery, although optional, is also strongly encouraged to mitigate downtime concerns.
  • Managed Anti-Spam vastly reduces the volume of potential threats from email activity while drastically reducing the amount of time time your team spends purging them manually.
IT Assessments
Assessments create a baseline of assets and configurations that enable Fully Managed to identify IT service and infrastructure stability risks and potential vulnerabilities. 
Predictive Failure​ Monitoring
The more we know, the more we can prevent. The ongoing performance, stability, and security of your devices and IT services are continually measured in a predictive failure fashion. Predictive failure monitoring identifies upcoming IT failures and triggers automated issue diagnostics and remediation actions. This helps us mitigate technology failures that impact your productivity or put your organization at risk.​
Preventative Maintenance
Routine maintenance tasks, designed to prolong the performance and reliability of your IT devices, are executed on a monthly and quarterly schedule. The Fully Managed NOC (Network Operations Center) team monitors each maintenance task to ensure that successful completion and overall stability of your devices and IT services is maintained.
Reporting
Fully Managed provides regular reports on the ongoing security, stability, and performance of your devices, infrastructure, and applications. This knowledge helps you make better business decisions and plan for the future.
Service Desk
Access to the Fully Managed Network Operations Center team for preventative maintenance issues deployed to Workstations, Servers, Network Devices and/or our Service Desk Team for user-initiated IT issues and questions.
vCIO & Account Management
Our Virtual Chief Information Officers (vCIOs) and Account Managers help build the foundation upon which we deliver our IT services. In partnership with our customers and developed with their unique business goals in mind, our team of vCIOs, creates a roadmap for technology success that is designed to prioritize IT objectives and projects over time. 

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