FMX: Digital IT Platform for Modern Business

Fast, Efficient IT Service at Your Fingertips
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IT That Meets Modern Expectations

You need modern IT to fuel your success: a 360-degree view of the technology that supports all you do. The FMX Digital Platform was designed to give organizations a digital gateway to comprehensive IT services—a single pane of glass with answers to the IT questions you have, delivered instantly at your fingertips. 

Fully Managed delivers next-level IT and insights that give your business and your team the ability to work with confidence and efficiency. FMX is your convenient, digital one-stop-shop for IT service. 
 


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Convenience.
Your anytime, anywhere, one-stop-shop for IT support and service.
Visibility.
Transparent views into all you need to support day-to-day business.
Knowledge.
Access self-help and critical insights that drive productivity and business success.

FMX Features at Your Fingertips

Chat-Based Support
Get fast, efficient IT support via virtual chatbot and live chat direct with our technical experts.
Case Management
Access real-time status of the IT support cases you've launched and your case history. 
Knowledge Base
Your digital, self-help knowledge library to help guide your team through common IT processes and challenges. 
FM Services
Get detailed info on all the services that Fully Managed can offer your organization.
My Company
More knowledge at your fingertips. View current IT assets, Fully Managed contacts, and your ongoing IT projects.
Reporting & Analytics
Gain valuable insights through helpful analytics, and your current and historical Service Delivery Reports.
Digital IQ Profile
Where are you on your digital transformation journey? The FMX Digital IQ Profile helps you understand how your business uses technology and can contribute to the ideal IT Roadmap to meet your goals.
Digital Risk Profile
Assessing and mitigating business risk is a top priority for organizations everywhere. The Digital Risk tile enables Fully Managed to share data and indicators on cyber risk and recommend best practices for security preparedness.

Resources

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