Meet our Team: Sean McNulty
Meet Sean McNulty, one of our team leads for Client Support, and part of our amazing Night's Watch.
Describe yourself in three words.
Strange, Pensive, Nocturnal
When did you start at Fully Managed?
I started just after my birthday in July 2017, meaning I had to wait a whole year before I got any cake.
What is your role at Fully Managed?
I'm the 'Team Lead, Client Support' for the night shift, which we like to call 'The Night's Watch.'
In 3-5 sentences, describe your day-to-day responsibilities at Fully Managed.
My main responsibility is to synch my sleep to the opposite side of the globe. That way, we can provide consistent quality support no matter where in the world our partners work. It's also a great way to provide coverage for overnight maintenance, emergencies, other nocturnal people, and anything else that comes up in the middle of the night.
What is your favourite thing about working at FM?
Every two to three months, I get to see the people who actually work here, and they are genuinely humourous and kind. It's a great environment and everybody just wants what’s best for our partners. Also, there's beer and junk food in the kitchen, and working nights is like being a raccoon cause I can eat and drink what I want and nobody is around to judge me.
What is your proudest moment so far at FM?
One time I didn't sleep for 52 hours.
When you’re not at work, what are you doing?
I'm a metal head and a complete nerd, so I'm typically rocking out, watching horror movies, playing games, and just being a complete glutton. I also enjoy mixing cocktails and cooking snacks.
Plus, I drink at 5am and eat breakfast at 5pm. That's pretty wild.
What is one piece of advice you would give to someone interested in joining our team?
Being a well-rounded human is a good start. In all seriousness. It's a family, really. We have each others back, and we work towards a single goal of client satisfaction and peace of mind. Be yourself, be open to learning, and care for the people you work with. Recipe for success right there.
What is one piece of advice you would go back in time and give your younger self?
Snap pants may seem cool and stylish at first, but they are terrible, and you will regret every day you wore them.
When you were a kid, what did you want to be when you grew up?
I've made my first movie when I was seven. It was awful. But I never stopped, and now I’ve worked in theatre, on short films and commercials around Vancouver. I especially love editing and production design. But like they say, don't quit your night job.