GrandCentral Senior Care

Helping senior care improve critical processes with effortless automation.
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GrandCentral Senior Care (GCs) is a Pre-Configured Solution Designed to Automate UAP, SSO, and More

Time-consuming and outdated manual processes around critical activities like user account provisioning (UAP), single sign-on (SSO), and password resets are roadblocks to greater efficiency, productivity, and security. 

Fully Managed GrandCentral Senior Care (GCs) is designed to help providers modernize and automate critical processes, saving time, budget, and boosting security efforts.

With the increasing push for communities to consider technology solutions, GCs is an easy-to-implement first step towards digital transformation, process improvement, and improved resource allocation.

PointClickCare Integrated Solution for Automated UAP and SSO

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With GCs You Get:

Automated User Account Provisioning
With direct integration with PointClickCare, there are no extra steps in onboarding and offboarding, meaning easy, efficient setup of new user accounts. The platform's flexibility allows you to make account modifications on the fly, and gives you the ability to pre-set user account deactivation to manage short-term users like agency staff and surveyors. 
Improved Security & Peace of Mind
Automated User Account Provisioning (UAP) paves the way for enhanced security measures that meet industry demands for heightened security protocols. With digitized, efficient UAP, GCs also enables the implementation of secure single-sign-on (SSO) for PointClickCare users and creates a much-needed audit trail of records and transactions that support compliance.
Standardized Processes, Greater Efficiency
Automation helps you create accurate, repeatable processes. GCs helps you advance automation plans to include self-service password resets and establish new, improved procedures to support care teams and residents. Fully Managed can help you improve resource allocation and efficiency across multiple departments.

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Rapid ROI and value realization
Easy-to-use interface customized to your brand
Direct integration with PointClickCare
Automated routing to IT support if errors detected
Full visibility into system transactions on GCs dashboard
Built on ServiceNow® workflow automation platform
Pre-configured solution gets you up and running quickly
Powerful platform for IT service management & process automation

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