Fully Managed Named to ChannelE2E Top 100 Vertical Market MSPs: 2021 Edition

May 7, 2021 – Ottawa, Canada – Fully Managed, a leader in digital business transformation and managed services, has been named to After Nines Inc.’s ChannelE2E Top 100 Vertical Market MSPs list and research (http://www.channelE2E.com/top100) for 2021. The annual list and research (hashtag: #MSP100) identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing, and additional vertical markets. 

This year’s Top 100 Vertical Market MSP research results are particularly impressive. MSP honorees successfully navigated the coronavirus pandemic and grew their managed annual vertical market revenue 25 percent on average. In stark contrast, total small business revenue in the United States fell 27.5 percent from January 2020 through March 2021, according to TrackTheRecovery.org. 

The Top 100 Vertical Market MSPs rankings are based on ChannelE2E’s Q4 2020 and January 2021 readership survey, and ChannelE2E’s vertical market industry coverage. MSPs featured throughout the list and research leverage deep vertical market expertise to drive annual recurring revenues (ARR) in specific market segments. 

This year’s research revealed several key MSP market trends, including: 

  • Honorees generated a combined $1.40 billion in vertical market annual recurring revenue (ARR) in 2020, up from $1.12 billion million in 2019. The surge involved organic growth combined with continued merger and acquisition (M&A) activity. 

  • The most successful vertical market MSPs are zeroing in on healthcare and financial services, while MSPs in the legal and not-for-profit sectors also showed particularly strong growth. 

  • The Top 100 Vertical Market MSPs now manage more than 3.1 million users across their customer sites as of 2020, up from 2.8 million in 2019. 

  • MSPs consider their top vertical market technology partners to be Microsoft (58%), Dell Technologies (19%), Cisco Systems (17%), ConnectWise (16%) and Amazon Web Services (14%). Datto, Fortinet, Ingram Micro and Pax8 also earned strong MSP response. 


​Fully Managed was ranked among the top vertical market MSPs in healthcare. 

“We are always happy to make the ChannelE2E top 100 vertical market MSP list and are very proud to be the top Canadian company on the list, ranked 19th overall and number five in healthcare,” said Mark Scott, CEO of Fully Managed. “Our managed services support the IT and digital transformation needs of businesses across North America, but we do have specific expertise in senior care. Technology became an increasingly important factor in that sector during the pandemic and we are continuing to work with senior care facilities to help them make technology decisions that support their operations long term.” 

“After Nines Inc. congratulates Fully Managed on this honor,” said Amy Katz, CEO of After Nines Inc. “Businesses worldwide depend on the Top 100 Vertical Market MSPs for cybersecurity, automation and revenue-generating technology services – especially amid the coronavirus pandemic.” 

The ChannelE2E Top 100 Vertical Market MSPs list and research are overseen by Content Czar Joe Panettieri (@JoePanettieri). Find the online list and associated report here: http://www.channelE2E.com/top100 

About Fully Managed 
Fully Managed is a leader in digital business transformation and managed services.  As a ServiceNow Elite partner, we enable organizations to navigate and excel in the digital-first work world.  Our mission is Creating Peace of Mind through better IT, customer and employee experiences to make work flow! 

About After Nines Inc. 
After Nines Inc. provides timeless IT guidance for strategic partners and IT security professionals across ChannelE2E (www.ChannelE2E.com) and MSSP Alert (www.MSSPAlert.com). ChannelE2E tracks every stage of the IT service provider journey — from entrepreneur to exit. MSSP Alert is the global voice for Managed Security Services Providers (MSSPs).   

  • For sponsorship information contact After Nines Inc. CEO Amy Katz, Amy@AfterNines.com 

  • For content and editorial questions contact After Nines Inc. Content Czar Joe Panettieri, Joe@AfterNines.com 


​For more information, contact: 

Fully Managed 
Aaron Bradley, SVP of Marketing 
613-271-7675 
aaron.bradley@fullymanaged.com