Meet our Team: Mitch Brown

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Meet Mitch Brown, our Technical Project Manager and Beach Enthusiast. 

Describe yourself in three words.
Agile. Dedicated. Innovative.
 
When did you start at Fully Managed?
December 2016
 
What is your role at Fully Managed?
Technical Project Manager
 
In 3-5 sentences, describe your day-to-day responsibilities at Fully Managed.
I take care of the projects outside of the “day to day” support aspects of IT managed services. Whether that’s a cloud migration, a large application deployment, or just regular server upgrades – our team is the single point of contact for our clients. We do things like coordinating outages, communication, and ensuring that things stay on budget, on schedule, and on track!
 
What is your favourite thing about working at FM?
Without a doubt – the people. The people in our team make the good days great, and the bad days better. Fully Managed has developed a team that I am proud to work with every single day!
 
What is your proudest moment so far at FM?
Kick-starting the project management team! I took on the task of developing an extremely comprehensive Project Management Lifecycle internally, along with numerous processes and methodologies for tracking project work, and financial reporting. Historically, our management team didn’t have much oversight on how projects were being planned and delivered to our clients. Now, it’s very clear to see where we are doing well, and where we can improve!
 
When you’re not at work, what are you doing?
I’m a bit of a beach bum! I’m originally from Calgary, Alberta, which is oftentimes colder than the surface of Mars (that’s not a joke!). I love to spend time outside, taking on new challenges, exploring new places, and marveling at the beauty of our world!
 
What is one piece of advice you would give to someone interested in joining our team?
Technical skills can be taught, but personality and attitude? Not so much! If you’re considering Fully Managed for a career, you need to work exceptionally well in a team. We work hard, and we play hard – as a team. My colleagues are my best friends, in and out of the workplace.
 
What is one piece of advice you would go back in time and give your younger self?
Persevere! You’ll get there. What I lack in formal education, I make up for with a plethora of technical and business experience. To me, those things are always worth more than a piece of paper anyway. If you’re passionate about something and are genuinely interested in spending your life doing it – you’ll go far.
 
If you could have lunch with one person, living or dead, who would it be?
Elon Musk. Who wouldn’t want to learn a thing or two from one of the most successful people in the world?!