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We’re a fast-paced IT solutions and services company that has a “Get ’er done” attitude which links our passion for achieving our core purpose of #CreatingPeaceOfMind for everyone. We eat, sleep, and breathe our core five values of:
You're a rising superstar. You want to learn as much as you can. You ask thoughtful questions every chance you get. You want guidance to grow professionally. You want to PROVE yourself. Were you nodding vigorously to those statements? If yes, keep reading!
This opportunity, NOT job (here at Fully Managed we believe in careers and growth and not just ordinary, mundane employment), will feed the hunger that you have bubbling inside of you. We'll give you the freedom to tackle the IT things you do know and help you build your knowledge for the IT things that you don't know. As we ALWAYS say, we can teach technology, but you need to meet us with your determination.
Outside of this opportunity, we'll even assist you with your daily life through comprehensive benefits and generous subsidies because we know that in life, everyone needs some support.
The role will require an individual with organizational skills and strong time management and communication capabilities. The individual will have customer-facing responsibilities and be experienced in the support and delivery of proposed solutions. This position will be assisting/training/growing the service team as well as assisting in our customers day to day issues. The individual will also be responsible for pro-actively reviewing customer tickets and infrastructure to ensure customer needs are being met.
The Senior Network Administrator role consists of providing senior level technical escalations, client audits and working root cause tickets. The technical tasks will be primarily high risk, high impact and or highly complex tasks and will require a technician with a great depth and breadth of technical knowledge and experience. Shift rotation work is involved in this role.
Key areas of responsibility are (but not limited to):
We're flexible but these are a must: