Collections Clerk

To apply for this position, click here

Who are you, Fully Managed?

We’re a fast-paced IT solutions and services company that has a “Get ’er done” attitude which links our passion for achieving our core purpose of #CreatingPeaceOfMind for everyone. We eat, sleep, and breathe our core five values of:

  • Fanatical Service
  • Absolute Accountability
  • Inspiring our People
  • Passion for Innovation
  • Monomaniacal about Process
We are a team, a family, and a group of world class collaborators that have each other’s backs. We also have A LOT of fun together.  

Tell me more about this opportunity!

You're a rising superstar. You want to learn as much as you can. You ask thoughtful questions every chance you get. You want guidance to grow professionally. You want to PROVE yourself. Were you nodding vigorously to those statements? If yes, keep reading!

This opportunity, NOT job (here at Fully Managed we believe in careers and growth and not just ordinary, mundane employment), will feed the hunger that you have bubbling inside of you. We'll give you the freedom to tackle the IT things you do know and help you build your knowledge for the IT things that you don't know. As we ALWAYS say, we can teach technology, but you need to meet us with your determination.

Outside of this opportunity, we'll even assist you with your daily life through comprehensive benefits and generous subsidies because we know that in life, everyone needs some support.

Key Areas of Responsibility

The primary mission of an Accounts Receivable Collections Representative is to collect on past due accounts.

  • Responsible for recovering funds on past due accounts;
  • Successfully negotiate appropriate payment arrangement terms with customers;
  • Maintain positive customer relationships in order to retain the customer;
  • Resolve customer disputes and complaints within company guidelines, emphasizing on providing excellent customer service;
  • Accurately update customer records in the billing system; and
  • Must demonstrate initiative in problem solving and in working with other departments within the organization.

SKILLS & KNOWLEDGE REQUIREMENTS

We’re flexible but these are a must:

  • Excellent communication and interpersonal skills;
  • Strong negotiation skills;
  • Excellent problem-solving ability;
  • Responsive and easily adapts to change;
  • PC literate;
  • Excellent time management and organizational skills; and
  • Team player who is goal oriented, objective driven and comfortable working in a fast-paced environment.

Assets:

  • Previous collection experience is an asset but not necessary.

Interested? Apply now!

We invite all qualified candidates to apply. Please note, you must be eligible to work in Canada to be considered for this role and priority will be given to local applicants. We thank everyone for their interest, however only successful applicants will be contacted. 

No recruiters and no phone calls please!