Champ's Mushrooms IT Support Strategy

Business Needs

Champ's Mushrooms is Western Canada's largest mushroom distributor, supplying mushrooms which are consumed throughout North America. After experiencing tremendous growth since opening in 1998, Champ's Mushrooms rapidly outgrew it's original production and processing facility in Abbotsford,BC.

As a result, a new facility was planned and built out in Aldergrove, BC. The new location features state-of-the-art mushroom processing and packaging technology, currently moving in excess of 40 million pounds of mushrooms each year (over 100,000 pounds per day). Champ's delivers over 100 different product lines including bulk, packaged, sliced and dried mushrooms.

In June of 2010, Champ's approached Fully Managed® with a request for proposal of IT consulting services to manage the move to the new facilities as well as a proposal for ongoing IT support and management of their IT infrastructure post installation.

Solution

Champ's and Fully Managed® Team

With a tight timeline of less than 6 weeks, Fully Managed® delivered a comprehensive and high performance IT environment to support the new operations. The project involved several key technology elements including Dell PowerEdge Servers, Dell OptiPlex Workstations, Microsoft Solutions (including Remote Desktop Services, Windows Server 2008 R2, Microsoft Cloud / Online Services / BPOS, Hyper-V & SCVMM 2008 R2, SQL Server 2008. New Juniper SRX Series Firewall/Router and EX Series networking infrastructure was also deployed.

Fully Managed® also provided project management services for 3rd party vendors as a single point of contact, including ERP/Finance Software (ACCPAC), Structured Data Cabling & Data Center Infrastructure (e.g. APC), Telephone System - ShoreTel and Security and Access Control Systems. Once all systems were deployed, Fully Managed® engaged in steady-state IT support including 24/7 monitoring, maintenance and IT strategy for the business moving forward.

Benefits

The solution resulted in several key benefits for Champ's Mushrooms, including:

Uptime

Since go-live of July 2010, Champ's has encountered virtually no downtime. The architecture was designed for maximum availability to support the 24/7 operation.

Productivity

The new IT systems and technology provides the performance and reliability required to maximize employee productivity. Windows 7 and Office 2010 was deployed across the organization.

Flexibility

Virtualization under Hyper-V provided flexible options for scalability and high availability as well as increased options for remote access (e.g. Remote Desktop Services).

Worry Free

With a managed services agreement in place, Champ's has peace of mind knowing that technology issues are proactively detected and resolved in the background for a fixed fee.

About Champ's Mushrooms

Champ's Mushrooms was founded in 1998. Since that day, we've stayed true to our name in more ways than one. Quality, unsurpassed growing conditions and reliability are what have guided us in becoming the largest and most technologically advanced mushroom producer in Western Canada.

Our success is built on providing our customer with a steady, year round supply of fresh, high quality mushrooms that they can feel proud to offer their customers. With Champ's Mushrooms, you can always count on us to deliver the best product, service and value. After all Champ's mushrooms are Champions From The Ground Up!

Official Site: www.champsmushrooms.ca

Champ's Mushrooms Logo

Champ's Mushrooms
Aldergrove, BC, Canada

Industry /
Agriculture
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