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IT Department: The Next Generation (Edmonton)

Date: Friday, April 26, 2013
Time: 12:00
Place: Edmonton, AB
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Chris Day will be presenting an exciting series on designing and implementing "The IT Department 2.0" to a select group of mid-market companies on several topics, including:

  • IT Operational Maturity Level (OML)
  • Line of Business applications support
  • ITIL concepts including SLA, key metrics
  • Career path, skills relevancy, training & certification

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