Headquartered in Vancouver, BC, Fully Managed is an IT Managed Services company with operations in Edmonton, Calgary, and Toronto. Our team is proudly Canadian, but we're also honoured to be the trusted technology partner for companies an non-profits around the world. We've grown from humble beginnings to become an award-winning, world class organization with thousands of people relying on us to keep their technology running smoothly every day.
In 2002, Chris Day founded a company in Vancouver called CDot Networks to provide professional managed IT services to the small and medium business market in British Columbia.
Meanwhile, the Alberta SMB market was being served by HIT Business Solutions, a managed IT services firm founded by Sharleen Oborowsky in 1995 and operating out of Edmonton, AB.
In 2010, our two incredible founders decided to merge their like-minded companies and operate as one. From that bold decision, Fully Managed was born. The merger capitalized on a centralized service delivery model and allowed the company to better support small- and medium-sized businesses in both provinces.
Then, in 2013, Joel Abramson joined the Fully Managed team through the acquisition of Packetsafe Networks, a technology company he founded in 2004. What followed was a period of exponential growth, as Joel led the next iteration of maturing the brand and took the helm as CEO in 2016. To further the company's climb, Joel brought Marty Hasselbach on board to act as COO and the cornerstone of the new leadership team required to take Fully Managed beyond its small business constraints.
As of 2017, Fully Managed has grown to become a Canadian leader in managed IT services, specifically focused on small and mid-market organizations (50-750 staff). Currently supporting more than 150 companies across Canada, the United States, and around the world, we are proud to be one of the fastest growing organizations in our industry.
Our team currently consists of 75 hardworking, dedicated staff, over 50 of whom are focused on growing and supporting the technical-side of our business. As a company, we continue to innovate in our space and have recognized annual growth in excess of 30% over the last 3 years. It is our unified goal as an organization to continue to scale at this pace or faster, and always be seen as thought leaders in the managed services industry.
Fully Managed has also emerged as the industry leader in SMB Cybersecurity. We are one of the only managed service providers to offer end-point threat protection that harnesses the power of AI and machine learning to small and medium-sized businesses. We also offer complete, managed SIEM supported by a world-class Canadian SOC (Security Operations Centre), bringing traditionally enterprise-only solutions to our clients.
Chris Day went on to create two proprietary software packages to drive efficiency in our service delivery (IT Glue & Warranty Master) and has been selling these software products to managed service providers around the globe. IT Glue is now the world-leader in IT documentation management platforms. Sharleen has gone on to found her next venture, yogapedia.com. Both of our founding partners continue to serve in a board capacity.